BetterMe: Health Coaching | App Report, Store and Ranking Data

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BetterMe: Health Coaching

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Category

Health & Fitness

Store

App Store

Last Updated

2023, Aug 17

Publisher

BetterMe Limited

Visibility Score

Category Ranking History

BetterMe: Health Coaching Category Rankings

Review Breakdown

Ad Intelligence on 4 Networks

Network	Facebook
Media Type	Video
First Seen	28 days ago
Last Seen	10 days ago
Creative Count	247

ASO Keywords

Keyword	Rank
8 minutes abs workout	1
betterme	2
me	3
fitbit app for ipad	4
better me	5

Screenshots

Description

Personalized workout and nutrition plans supported by real human coaches, comprehensive progress tracking, and cognitive therapy practice-based tips. FIVE REASONS TO INSTALL BetterMe: 1. Customized wholesome approach to weight loss and weight gain We adjust to your busy schedule, preferences and lifestyle to achieve fast results without harming your health 2. Workouts for any level Whether you’re a beginner or a pro, we’ve got you covered with a variety of exercise sets for at-home or at-the-gym sessions, with zero equipment or a full gym. Even if you’ve never tried to work out in your life, our simple and clear instructions will help prevent injuries and get you accustomed with a fitness world in record time 3. Varied disciplines from cardio to yoga Everyone can find something they like, whether it’s to get your blood pumping or wind down after a long day. 4. Easy-to-follow meal plans Nutrition plans created by certified experts to boost your progress with options like intermittent fasting, keto, vegan, and many more 5. Support by certified coaches in chat Shoot our coaches a message if you are unsure about what to do, need motivation or just want someone to talk to! We’re online and are happy to help. App provides you with: - Workout Programs: personalized sets of exercises and nutrition to help you get in shape faster - All-new meal plans: dishes picked according to your preferences, and are easy to make thanks to video recipes - Calorie Tracker: know exactly how much you consume a day and monitor your macros all with an intuitive design - New community with daily articles, tips, tricks, and answers to all the FAQs - Personal coach feature so you are always professionally guided and supported through your weight loss journey - Water tracker and step counter to make sure that you're reaching your daily goals - Yoga, running and walking workouts for everyone! BetterMe offers varied workouts, easy-to-follow meal plans, and useful tips for everyone! There is no need to go to the gym; over 800 of our workouts can be done at home - with our vast library of exercises, everyone will find something to float their boat: from prenatal yoga to guided interval running, get ready to meet your new favorite way to get in shape fast! Getting in shape has a lot to do with nutrition, and we've carefully hand-picked hundreds of recipes for every taste, cooking time, and budget. Quickly find your new favorite keto breakfast, vegan snack, low-calorie dinner and much more. Want to eat healthy, but following recipes is not always convenient? Worry not! Use Calorie Tracker to add any food item to your daily diary and track your progress even more accurately! BetterMe app is also integrated with Health Kit, so that you can track your steps inside the actual app as well as log your water and calorie intake. You can see your workout and meal schedule on the main screen and set workout notifications so that we can remind you to work out at a suitable time. We've also added yoga journeys as well as walking and running workouts to make sure that we've covered all your daily activity needs. We offer a wide range of subscription options so that you can choose the right one for you (3 months access renewal, weekly renewal, etc.). For your convenience subscriptions are set to Auto-Renew within the 24-hour period prior to the subscription end date.You can cancel your subscription at any moment in your iTunes account settings, but refunds will not be provided for any unused portion of the terms. Payment will be charged to your iTunes Account at purchase confirmation. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. Terms of Use - https://betterme.world/terms Privacy Policy - https://betterme.world/privacy-policy Subscription Terms - https://betterme.world/subscription-terms

Reviews

Total scam

Samborina on 2023-08-18

Updating to respond to your response. I have already emailed three times to that email address and have only had an automated response to say you will get back to me. Unfortunately you have not. I am still also yet to receive the email I need to receive from you in order to confirm my cancellation. You are a total scam. This is further to my initial review. I have now had a response from the developer telling me they have not received an email from me and to contact their ‘help’ email address. Before I left my initial review. I had already emailed the address provided 3 times and also another email I had for the company twice. I received an auto response which got me to select what my issue was and said they would get back to me. No response so far. I have still also not received the email that is required to unsubscribe as part of their process. So it is basically impossible to unsubscribe. original review below I signed up to the introductory offer and cancelled immediately so as not to be charged the ongoing rate. I was charged anyway and my membership is mysteriously still active. I am still trying to cancel the subscription. Guess I’ll have to waste my time and contact my bank as the cancellation process through the app does not work.

DO NOT USE THIS APP

SolsticeG on 2023-08-18

Warning, stay clear of this app. It looked great, and for the first few days, I was happy using it. After seven days, the app stopped working and I couldn’t log in. When I finally was able to, it would only let me start from day 1 again and lost all my progress. I spent hours trying and emailing the app developers with no response, so a week later I decided to cancel my subscription. They made that process extremely difficult - not on the app as they say- this alone should be a warning of transparency. When I finally worked out how to do it, I thought that I had cancelled my subscription, and then all of a sudden today find out that I have been billed $90 for the next three months !!!!!! I am extremely upset. I got no help or even acknowledgement that I had messaged them at any stage, and then I was charged again for an app I can’t use and have no plans to use ever again. It is developers like this, who make the general public lose faith in all apps. I am very distressed and I expect a refund on both amounts.

Refund is accessible

Meng Chu Huang on 2023-08-18

Update: I got full refund from them so I’m happy now. However it took about 20 days to get it back into my account. Waiting for their customer service to respond via email was the longest part. Also, I feel that I have the need to change my bank card so there won’t be further charges deducted from my account as I saw other reviews saying even after cancellation of your subscription, they can still charge you which is concerning. I don’t feel safe to leave my card details in their system. I only wanted to try this app out for a month and then after the trial month they took $49.99 from my bank account without my permission! I didn’t even realize I have set up the auto-renew with them! Im definitely not happy with their service and the customer service response is so slow as well…Time-consuming to deal with them. Please contact me regarding the refund ASAP! That’s a lot of money you took from me that I didn’t wish to pay! My Email ID is 5360637

Not happy

jules 195 on 2023-08-18

I was quite eager to use this app, but I have been let down. I paid the discounted fee, got my information, and downloaded the app. I’ve opened the app and filled in my details and started to look at my exercise program, calories, health etc but each time I clicked the app is wanting me to pay further money. I can’t use the app any further without paying more. I have submitted several complaints asking how I can access the app without having to pay more money as I have already paid my subscription for 12 months. On the surface, the app looks great, and you get the feeling it’s wanting to help you, but it’s wanting to help itself to more money.I would not recommend this app at all, there are better apps that don’t ask for more money.

Cant manage updates

Ducking nicknames on 2023-08-18

So I got this app for the wall Pilates only. Decided to add somatic to the subscription only to find out it’s basic yoga poses that I already do. When it added the other feature it got rid of the wall Pilates subscription. So now I have an app with no wall Pilates and somatic poses that are of no use to me. Tried for two days to get a response but nothing. So now I have an app I paid for and can’t use. Update - They go back to me and said if you update the plan you lose the plan you paid for originally and then gave me another email address (already tried the three on their website and they hadn’t responded). DO NOT WASTE YOUR MONEY THE APP IS NOT WHAT IT LOOKS LIKE AND THE CUSTOMER SERVICE EMAILS ARE NOT ACTUALLY MONITORED

Please refund my subscription that I already cancelled

Reuben Loire on 2023-08-18

Update, they refunded me $50… they weren’t going to do it, but I demanded it and they obliged, so have changed my rating to suit. I emailed better me, requesting a refund for my subscription. They forwarded me an automated subscription cancellation notice, of which I filled out and cancelled my subscription. Now my subscription still hasn’t been canceled, and I’ve been charged another $50. I haven’t received contact from any human beings, and I want my money back… absolutely impossible to get anywhere when there is no human contact for support. I’ve gone now and cancelled my subscription again. Please refund the $50 I was charged for this month, and actually get in touch with me. Very disappointed

Charged for a subscription I don't have

VeeStoney1984 on 2023-08-18

I tried the app and then cancelled the trial. Today I was charged for a subscription that I cancelled. I have disputed the transaction with my bank. Dishonest and dodgy. So I got this reply from the developer below. I have already gone through the inconvenience of cancelling my bank card as this developer continues to charge people even though they have cancelled the subscription and they are not processing refunds. It is clear from other reviews that they give you the run around but don't fix the issue. I am not going to provide them with more personal information. This developer is retaining payment information which is why I cancelled my bank card to ensure they don't take money again.

SCAMM!!

redbirdzoey on 2023-08-18

I did a free trail and they gave me the option to choose a starting price for the free trial and I did it for a $1 and then when I got into my account there was so many pop up that’s was showing different package deals and I clicked on one and then then moved on . I realised the app wasn’t for me and on the same day, juts after few mins I unsubscribed and edited my account. The next day I realised they deducted $143 from my accout fro the package deal that I clicked on. With jutst one click the money was gone from my account. I emailed to them the next day and it had almost been a week now and I haven’t received a replay back yet. I need may money back!!

Personalised plan not made available

Pramit Chaudhuri on 2023-08-18

Team, it’s utterly ridiculous how you don’t respond to requests sent by clients. I paid for a 12 weeks subscription 3 days back and yet to receive the personalised plan as promised. I can’t see the plan in the app while I can see that the subscription is already activated. When I try to reach, there’s absolutely no response from the team. I have wasted 3 days now out of the 12 weeks. Will you extend it by 3 days? Probably not but you are ready to deduct the new subscription as soon as the date is due. I’m already canceling the renewal. All I’m asking for is give me what I paid for. Is it too much to ask for? Will appreciate a human response please.

Never let me know about automatic renewal

AIDOSS69 on 2023-08-18

I paid $40aud which goes to usd for a 3 month subscription. I didn’t use it but then just found out they charged 79aud which then went to usd which is like $100. I would never of subscribed again as I didn’t use the app at all I would like a refund as you didn’t even send a email about renewing my subscription or any notification When looking at my subscriptions on my phone it doesn’t come up so I didn’t think it would auto subscribe Please take this advice and make sure you send a email about automated renewal as we customers can’t see that you guys do this To be honest $79 or whatever every 3 months is really expensive.

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