It was a rap concert with many rappers. After I seen the whole show, I noticed the artist I wanted to see wasn’t in the show. I requested a compensation (I didn’t say how much but at least any kind of compensation), and received a response saying they are not going to take any responsibility according to what they said: “After clients bought the tickets they agreed to the agreement of 12456 which says they are not responsible for anything after you enter the arena. I was like: Ok, this is scam and you can do nothing about it. Besides that, my wife’s and my seat got occupied by two guys and they should not be there because many upper level audiences were crossing the fence and got into the floor level. I paid 450 dollars and shared the same spot with those who only paid 70 bucks? After I told the second thing I was not satisfied with the show, the TM gave me the same answer: After you enter the arena, we have no responsibility, so go ask the arena. Well, good luck guys, I had good experience with TM before, but after this happened (Hopefully everyone is going to encounter this situation) I deleted the account and will purchase my future tickets @ box offices. Time to embrace the classic way!
Sound familiar? Yeah that’s my screen whenever I open this app or website. Imagine having concert tickets for your girlfriends birthday and festival tickets to you’re first festival all lost and locked away with no way to get them back. That’s my situation right now, a desperate situation. Because I am welcomed by a screen that says pardon the interruption and some info that says ticketmasters claims I’m a bot. Hate to disappoint but I’m not a bot. I’m a living person and this interruption isn’t temporary because it won’t go away. In fact it’s ruining everything. Every dime I had to sweat for for these tickets now are being held hostage by an app that assumes I’m a bot. I’ve been going to concerts for years, in fact I’ve used Ticketmaster almost everytime. But after this scary situation, If I recover my tickets I’m definitely leaving this app behind. I’m not taking my chances. What if today was my festival? 3 days in California unable to go to a festival I worked so hard to attend because Ticketmaster won’t help me fix my account. Haunting and really really disappointed
This app is a fraud, so I’m buying tickets last minute for a concert it’s late I wanna go to sleep so it goes through so in my head I think oh ok I can go to sleep now and I’ll see them Tomorrow I go back to check they’re not their ok like me log out, sign back I’m not there still ok might just be a big but still weird let me contact them see what they have to say about this…. Im looking and looking but there’s no where to call them I keep searching and it looks like the don’t care if you get your tickets or not but it’s funny because when I was struggling to get them there was a number it seems like after you buy them they want to cut of all contacts with you and leave the ones that are not effective like reporting and stuff so don’t by from here just go to the real deal (the stadium site) cause they will have it there and you can contact them if you need to
A group of friends invited us to a baseball game, so I downloaded the app to get tickets (go Hudson Valley Renegades!!!).
Signing-up, locating and purchasing the tickets, and adding them to my Wallet app was very simple and straightforward, and I felt very confident with everything.
But geez-o-petes this app is like an insecure, clingy ex-girlfriend. No offense to ex-girlfriends, but Ticketmaster notified me by email or app almost daily, telling me that “the event is getting closer” and “have you got your tickets downloaded to your Wallet yet?”. I’m sure there’s a way to limit notifications in the app settings, but I just swiped left and deleted just as quickly.
Great app, easy to use, secure transaction, but waaaay too many notifications.
One of my favorite performers added a date near me. I was excited, so I hopped on Ticketmaster to buy two tickets. Wouldn’t let me - said I was exhibiting bot-like behavior by trying to buy two tickets with a years-old account. So I downloaded the app. Made me log in, confirm my login with two-factor authentication, re-select the event — and then told me IN THE APP that I couldn’t buy it there because I was probably a bot. Terrible service, unintuitive layout in the app, enormous fees for the “convenience” of it all, and apparently it all barely works anyway. Avoid at all costs.
Ticketmaster is terrible! Kept getting an error message of various types and would get kicked out at various times during the checkout process. Try it on iPhone, iPad, and MacBook Pro. Some error messages included internal server error, cannot check out on this device, and oops it’s our fault not yours. gave up after 30 minutes and tried again two hours later. Still took another five tries before I could get tickets. it’s not like this was a Taylor Swift concert or anything like that.
Over this is a really good app and simple to navigate; However, I am never able to get tickets for my favorite artists. I sign up for Verified Fan and ALWAYS get waitlisted. I have done this for 3 shows and all three times I had to either pay thousands for resale tickets or not go. It’s frustrating and annoying. I wish the system would change and make ticket sale based off of how much of a fan someone is and not based off of random selection. It’s disappointing.
I’ve been a taylor swift fan since I was in kindergarten and some of these people don’t even know the love triangle in folklore or know every single word to no body no crime. They don’t even know taylor’s middle name and it makes me so mad that they get presale codes and I don’t. I DIDNT EVEN GET AN EMAIL!!! Ticketmaster, do better, i has the app open for 2 hours waiting and in the end it said I wasn’t even verified?!?!
Thank you for crushing all of my dreams. Every time I cry I will think of you. I wasted days thinking I could get tickets with fan access. That was a lie. I watched my account get kicked off after pressing pay for my tickets. Then I listened to a customer service guy blame it on me. So at the end of the day karma is going to get you. I hope all ticket master superiors get explosive diarrhea.
I have never had to deal with this before and i am outraged. We tried to talk about our problem and the representative kept interrupting us and hung up on us twice! We got denied access to speak to a manager and when we finally got ahold of the manager we got hung up on again! This is crazy and unacceptable. I will never use this app again. I definitely don’t recommend it.
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